Shipping Policy

Shipping Policy – Elenor Luxe

Thank you for shopping with Elenor Luxe!

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
You will receive a confirmation email once your order has been shipped.

Shipping Times

We work with trusted international partners to ensure safe and fast delivery.
Estimated delivery times:

  •  7–15 business days

Shipping times may vary due to customs, holidays, or courier delays.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email.
You can track your package anytime on our website or through the carrier’s page.

Wrong Address Disclaimer

Please make sure your shipping address is correct before completing your purchase.
Elenor Luxe is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once tracking information shows the order as delivered.
If your package is missing, please contact the shipping carrier directly.

1. What types of pain can it relieve?

2. Can I use it anywhere?

3. What if it doesn't work for me?

4. Can you use it in bed?

5. Can I use it if I have a fused neck?

6. How fast will I feel better?

7. Do you sell this product on Amazon?

8. How do I use it?